Drupal maintenance and support
Reliable Drupal Maintenance in Production
We maintain existing Drupal websites on an ongoing basis - with monitoring, security updates, structured deployments and clear response times. This keeps your platform stable, secure and technically future-proof.
When issues arise or support is needed, you have dedicated contacts who are familiar with your Drupal instance. This takes the pressure off your team and provides reliability in day-to-day operations.
We work transparently with your existing infrastructure and without creating artificial dependencies. Hosting, access and technical decisions remain fully transparent to you.
Find out exactly what a good Drupal maintenance contract should cover in our comprehensive guide on Drupal maintenance.
Security updates with clear response times
Security vulnerabilities occasionally come to light in the Drupal ecosystem, and that’s when speed and structure matter most. We continuously monitor relevant security bulletins and ensure that updates are made available promptly and deployed to your Drupal instance. We give critical security updates top priority to minimize risks quickly.
Our maintenance package is designed so that you don’t have to take action yourself every time an alert is issued. Instead, defined processes take over: Monitoring detects the status, we assess the impact, plan the rollout window, and deploy the updates smoothly, ideally without unnecessary interruptions.
It’s also important that your teams can continue to plan effectively. With clear response times, you know when we’ll begin the analysis and how quickly we’ll provide support for different error categories. This keeps your Drupal website secure, stable, and technically up to date.
We keep your Drupal sites secure at all times
Our maintenance contract, structured as a Service Level Agreement, is built on processes and mechanisms designed to prevent exactly such situations and to kick in automatically or on demand when it matters most. This means your Drupal instance is not only managed but actively monitored, with clear responsibilities and transparent steps.
Your Drupal website is continuously monitored so that anomalies are detected early. This allows us to address security and operational risks in a timely manner before users notice anything or a minor issue escalates into a disruption. If support is required, defined procedures for analysis, communication, and implementation are activated.
Thanks to our support team’s constant readiness, we act proactively, keep you transparently informed, and assist you with errors as well as stabilization. The result: reliable operation and fewer operational disruptions for your team, ensuring your Drupal website remains secure, stable, and future-proof.
Would you like some advice on maintenance?
Feel free to contact me:
anja@undpaul.de
You've come to the right place if…
- You are looking for a reliable partner to provide maintenance and support for your existing Drupal website.
- You want to set up monitoring and security updates in a structured and professional manner.
- You want to plan for future development without immediately launching a relaunch.
- Your team lacks the capacity or Drupal expertise for ongoing support.
- You’d like to first get a sense of what’s important in a maintenance contract: Our guide can help.
Why undpaul?
- Drupal specialists for over 15 years: one of the first Drupal agencies in Germany.
- A stable team of senior professionals: experienced developers who will manage your project over the long term.
- Reliable partnerships: Companies that start maintenance and support with us often continue working with us for years.
Three Steps to Professional Drupal Maintenance
- Site Audit: We analyze your existing Drupal installation: code quality, security status, update status, hosting setup, and deployment processes. You’ll receive an honest assessment with concrete recommendations.
- Maintenance Contract: Based on the audit, we define the scope of services. Clear services, clear costs, no surprises. Minimum term of 12 months, renewable quarterly thereafter.
- Ongoing Support: Monitoring, updates, and support are provided. If needed, we plan further development in sprints—using your backlog, at your pace.
📖 Guide: What Should a Drupal Maintenance Contract Include? Scope of services, response times, hosting ownership—our guide explains what you should look for before choosing a maintenance partner.
Curious?
Contact us.
undpaul GmbH
Eleonorenstraße 18
30449 Hannover